Every conversation
becomes the interface.

Product Designer · 25+ Years of Experience

See my work

People don't want to learn your interface. They want their interface to learn them.

I've spent 25 years designing products that close the gap between what technology can do and what people actually need.

The Person Behind TurphDesigns

I'm Tom Murphy.

Tom MurphyTurphDesigns

Product Designer

I've been the first designer in the room at a startup that became a billion-dollar program, and I've led design for products that millions of people rely on to manage their financial lives. The through line is always the same: make the complex feel simple, and make the simple feel human.

TurphDesigns is where that experience lives outside the walls of any single company — through consulting, teaching, and building what's next.

Where I've Built

Two chapters, one thread: designing at the edge of what's possible.

Amazon

ProductAds

I was the only designer on a team of fewer than 20, building something no one had built before. Every merchant dashboard, every customer touchpoint, every pixel of the ad platform came through my hands. The team grew to 200+. Revenue went from zero to $250M. That foundation became a billion-dollar business.

Sole designer → 200+ org$0 → $250M annual revenueNow a $1B+ program

Fidelity Investments

Personal Investing

People trust Fidelity with their life savings. That trust shapes every design decision I make — from how someone opens their first account to how an AI assistant helps them understand a market swing. The stakes are real, the regulations are strict, and the opportunity to genuinely help people is enormous.

Millions of daily usersAI + financial trustHigh-stakes design

Go Deeper

Don't take my word for it.
Ask me yourself.

This AI assistant knows my work, my thinking, and my experience. Ask it anything — about a project, a point of view, or whether I'm the right fit for yours.

Let's talk.

If anything here resonated — or if you're working on something where this kind of thinking could help — I'd genuinely enjoy the conversation.

“We spent decades teaching people how to use computers. The next era is teaching computers how to understand people.”
Tom Murphy

How I Work

Three principles I bring to every problem.

01

Start with the outcome, not the screen

Before I sketch a single wireframe, I ask: what does this person actually need to accomplish? Most interfaces are organized around what the system can do. I organize around what the user is trying to do — and then figure out the shortest path to get them there.

Illustration of conversation flows replacing menu hierarchies
02

Earn trust at every step

When someone is moving money, reviewing their portfolio, or talking to an AI about their retirement, they need to feel confident — not confused. I design for clarity in high-stakes moments: showing the right information at the right time, and never hiding what matters behind a clever interaction.

Data visualization transforming from dense charts to clear narrative
03

Ship it, then sharpen it

Great design isn't precious — it's practical. I believe in getting thoughtful work into people's hands quickly, learning from how they actually use it, and iterating with real signal instead of assumptions. The best products I've built were shaped as much by their users as by their designers.

Security and openness coexisting in regulated design